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Your Account, Your Rights, Our Legal Commitment

We keep your account secure and your data private. When you open an account with linkslot, you're covered by clear policies on how we handle your payment details…

Transparent Account TermsSecure Payment HandlingData Privacy ProtectionClear Withdrawal Rules
linkslot Your Account, Your Rights, Our Legal Commitment
REACH OUR TEAM

Contact Us for Account or Legal Questions

Team online

Live Chat

Open the chat widget inside your account or on the lobby page. Our support team responds in English during operating hours to answer questions about your account, withdrawals, or policy concerns.

Email Support

Send a detailed message to our support email address and include your account username. We aim to respond within 24 hours on weekdays with clarification on any legal or account protection question.

Account Settings

Log in to linkslot, open Account Settings, and review your Personal Data section. You can download your payment history, update your contact details, or request a data export directly from there.

ACCOUNT SECURITY

How We Keep Your Account and Data Safe

Payment Data Encryption

Every deposit and withdrawal on linkslot is encrypted using industry-standard SSL technology. Your DANA, OVO, GoPay and QRIS details are never stored on our servers in plain text; payment processors handle sensitive data separately.

Account Access Control

Only you can log in with your email and password. Withdrawals require verification from your registered payment method. If you notice unauthorized access, contact support immediately and we'll lock your account pending review.

Data Retention

We keep your account and transaction records for the duration of your membership plus a retention period set by local regulation. Historical data is securely deleted after that period unless we're required to keep it by law.

Cookie and Tracking Policy

linkslot uses cookies to keep you logged in and to analyze how you use the lobby — not to sell your behaviour to advertisers. You can adjust cookie settings in your browser; some features may not work if you disable them entirely.

Privacy Request Process

To request a copy of your personal data, email support with your account username. We'll compile your information and send it to you within 14 days in a standard format you can download or print.

Policy Updates

We notify you of material changes to our legal terms via email at your registered address. You can always review the full current policy in your Account Settings under Legal. Continuing to play means you accept the updated terms.

Your Legal Questions Answered

When you close your linkslot account, we lock it from further play. Any remaining balance in your wallet must be withdrawn first. We keep your account record for compliance reasons but do not re-activate it. Contact support to begin the closure process.

Yes. Email our support team with your account username and request a data export. We'll send you a copy of your personal details, account history, and transaction records within 14 days in a downloadable format you can review or share.

If you report a transaction error or unauthorized deposit, we investigate within 48 hours. We work with your payment provider (DANA, OVO, GoPay, QRIS or bank) to verify the issue. If the deposit was made in error, we credit your wallet and assist with a reversal to your payment method.

No. We share payment details only with the payment processor handling your deposit or withdrawal. We do not sell your name, email, or gaming history to marketers, data brokers, or other third parties. Legal requests from authorities are handled separately.

We monitor accounts for unusual login patterns, large withdrawals, or rapid deposit-and-withdrawal cycles. If we detect suspicious activity, we may temporarily restrict your account and send you an alert. You can verify the activity was yours and restore access via our support team.

We retain your full transaction history for as long as your account is active. After account closure, we keep records for the period required by local regulation, then securely delete them. You can download your history at any time from Account Settings.

Yes. Log into your account, open Settings, and update your contact email or registered payment method. Changes take effect immediately for new transactions. Existing pending withdrawals use the method registered at the time of request.