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How We Protect Your Account and Payment Information

When you open an account with linkslot and deposit via DANA, OVO, GoPay or QRIS, your personal and financial data moves through encrypted channels we maintain.

Encrypted account accessLocal payment method securityYour right to request data accessNo sharing without your consent
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linkslot How We Protect Your Account and Payment Information
PRIVACY SUPPORT CHANNELS

How to Contact Us About Your Data

If you have questions about how we handle your information, want to request a copy of your data, or need to update your account details, our support team is available through multiple channels. Reach out during your preferred hours and we'll guide you through the process step by step.

Team online

Live Chat

Open the chat window in your account lobby during business hours. A specialist will help you retrieve or modify your personal data within minutes.

Email Support

Send your data request to our privacy inbox. Include your account username and the specific data you need. We respond within two business days.

Account Settings

Log in to your linkslot account, navigate to Settings, then Profile. You can update your name, phone, email and address directly without contacting support.

DATA HANDLING PRACTICES

Security, Cookies and Your Account Rights

We use industry-standard encryption to secure your login session and payment flows. Cookies on your device help us recognise you when you return to the lobby, detect unusual login attempts, and show…

Encryption Standard

All data in transit between your device and our servers uses TLS 1.2 or higher. Payment card tokens never touch our infrastructure; they flow directly to your payment provider.

Cookie Management

We place functional and analytics cookies to track your session and improve performance. Visit your browser settings to delete or disable them. Your account remains accessible without cookies.

Account Verification

Before your first withdrawal, we verify your identity with a government ID or passport. This protects your account and meets local regulatory requirements. Verification takes under one hour.

Data Retention

We keep your account history for the life of your account plus 12 months afterward, where local law permits. After that period, we archive inactive records securely or delete them per compliance rules.

Third-Party Sharing

We share your data only with payment processors, game studios and fraud-detection services on a need-to-know basis. We never sell your name, email or contact details to marketers.

Your Rights

You can request a copy of all data we hold, correct inaccuracies, or ask us to stop using your information for specific purposes. Email us anytime and we'll process your request within 14 days.

Privacy Questions Answered

Read answers to the questions we hear most often about how linkslot handles your personal information, account security and your rights as an account holder.

During sign-up, we ask for your full name, date of birth, email address, phone number and residential address. When you make your first deposit via DANA, OVO, GoPay or QRIS, we collect payment method details but never store your card or wallet credentials on our servers. Your game activity and login history are recorded automatically to prevent fraud and support your account history.

Payment credentials flow directly from your device to your payment provider's secure servers using encrypted channels. We never see or store your full payment details. linkslot receives only a token confirming the transaction. Our servers are encrypted end-to-end and monitored 24/7 for unauthorised access. Withdrawal requests trigger a second verification step to ensure the funds go only to your registered account.

No. We do not sell, lease or trade your personal information to marketers, data brokers or third parties for profit. We share only the minimum data required with payment processors, game studios and fraud-detection partners to deliver the service. All partners are contractually bound to protect your data and use it only for that specific purpose.

We retain your account history for 12 months after closure, where local law permits, to meet regulatory and audit requirements. After that period, we securely archive inactive records or delete them in compliance with local data protection rules. Your identity verification documents are encrypted and deleted after 90 days once your withdrawal is processed.

Cookies are small files your browser stores locally to remember you between visits. We use them to keep you logged in, personalise your lobby view, and detect fraud or unusual login patterns. You can disable cookies in your browser settings anytime. Your account will still work; you'll just need to log in again when you return. We do not use cookies to track you across other websites.

Log in to your linkslot account, go to Settings, then Profile. From there, you can update your name, phone, email and address in real time. To request a complete copy of all data we hold, including your game history and payment records, email our support team. We'll provide it within 14 days in a portable format you can download.

We verify your identity to confirm the account belongs to you, prevent fraud and comply with anti-money-laundering laws in Indonesia and other jurisdictions where local law permits. You'll need a government ID or passport. This check typically completes within one hour. Once verified, future withdrawals process faster. Your verification documents are encrypted and deleted after 90 days.

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