Reference

Terms that govern your linkslot account

When you open an account on linkslot, you're entering into an agreement that spells out how deposits, withdrawals, and your gameplay work.

Account access depends on local lawClear deposit and withdrawal rulesPayment security practices detailed
linkslot Terms that govern your linkslot account
REACH US

How to contact us about these terms

Team online

Live chat

Open the chat widget in the bottom-right corner of your account dashboard. Our team responds during business hours, Monday to Sunday, 08:00 to 22:00 Western Indonesia Time. Ask about term clarifications, account disputes or policy questions.

Email support

Send questions to [email protected] with your account email and a clear description of your issue. We aim to reply within 24 hours. Use email for formal requests, term disputes, or complaints about policy application.

In-app help

Tap the menu icon on mobile, scroll to Help, then select Terms or Account Rules. You'll see a searchable summary of key term sections. Chat or email links are also available from that menu.

YOUR SECURITY

How we protect your account and data under these terms

Encryption and storage

All account details, payment info and transaction history are encrypted at rest using industry-standard protocols. We store your data on secure servers in Indonesia-compliant facilities. Your DANA, OVO, GoPay and QRIS payment details are never logged in plain text.

Withdrawal verification

When you request a withdrawal, we verify your identity and account standing before processing. This protects your funds and prevents fraud. Payouts return to the exact payment method you deposited from; no exceptions.

Cookie and tracking consent

Your terms agreement includes consent for performance and security cookies on linkslot.one. These track login attempts, detect unusual activity and improve site speed. You can review or adjust cookie settings in your account preferences.

Data retention

We keep account records, deposit and withdrawal logs for five years after account closure, as required by Indonesian financial compliance rules. You can request a copy of your data at any time via the privacy request form in account settings.

Account closure and refunds

If you close your account, any balance is refunded to your registered payment method within three business days. Closed accounts cannot be reopened; a new registration starts fresh. Refunds use the same rail you deposited from.

Term changes and notice

We update these terms occasionally. Changes take effect 14 days after we post them on this page. We'll email you if a material change affects your account rights. Continued play after the change date means you accept the updated terms.

Frequently asked questions about linkslot terms

If we detect a breach—such as using multiple accounts, failing verification, or attempting fraud—we'll suspend your account and may forfeit your balance. You'll receive an email explaining the violation. We'll only restore your account if the breach was accidental and you contact support within 30 days with a valid explanation.

Yes. You can request a withdrawal at any time via the Cashier in your account. Payouts to DANA, OVO, GoPay and QRIS usually clear within one business day. Bank transfers may take one to three days. Withdrawals must match your verified identity and registered payment method.

Bonuses and promotions are optional and come with separate terms posted on the promo page. By accepting a bonus, you agree to its specific rules: wagering requirements, game restrictions, and expiry dates. If promo terms conflict with account terms, the promo terms apply to that bonus only.

The account terms apply uniformly across Indonesia where we operate. Account access and game eligibility depend on local law in your region. If local restrictions affect your account, we'll notify you and may suspend access temporarily. Contact support if you're unsure whether a game or feature is available to you.

No. These terms are standard for all linkslot players. We don't negotiate individual agreements or carve-outs. If you disagree with any term, you have the right to close your account and stop playing. Continued play means you accept the terms as written.

We operate the platform; the games and live tables are provided by third-party studios and game providers. You're playing their content on our platform. The terms govern your account and our platform; individual games may have additional rules posted in their info screens.

Contact our support team first via live chat or email at [email protected]. Describe your issue and the term in question. We'll investigate within five business days. If you're not satisfied, you can file a formal complaint; we follow Indonesian consumer protection procedures for disputes.